The headline reflects the most commonly asked question when someone calls us to discuss our service – ” how much an hour do you charge?”. Of course that would seem the most logical but then did you stop to think about what it is your buying? Have you considered the safety of your home, your family and who might have to foot the bill in the event of an accident?
Choosing A Cleaning Service
There are dozens of cleaning “companies” to choose from, search the web, pick up the local paper or ask a friend, there is no shortage of potential cleaning services. However would you know the implications of each service and how that might affect you, your family and your home?
Individuals As Cleaners
This can be the best solution for many, if you have a neighbour or friend who you get along with can help you out and it will always be cheaper than any company. However if you dont know them personally it can be a real minefield of problems.
Insurance; Are You Protected?
Let me explain, whilst any registered company is legally required to have a minimum of Public Liability Insurance, however there is no such requirement for individuals and that’s just the start of the potential problems.
Your home insurance generally doesnt for accidents to employees, e.g. Mrs Bloggs, your cleaner falls downstairs and breaks her leg. Who is she going to pursue for compensation? It might concern you to know, that its you who will be sued and without insurance and legal protection, could be a financial disaster for your family.
Fidelity Bonding Explained
What happens if your cleaner is dishonest? Most companies and almost certainly no individuals will have the correct insurance cover to protect you. You need to ask if they have something called “Fidelity Bonding”, which is a specialist insurance for cleaning companies and the like. It protects you against misuse of phones, identity theft and so on. The number of companies with this added protection are surprisingly few. Just be sure to ask your prospective cleaner if they have this, or you might have a bigger bill than you ever imagined.
You, The Employer
If you employ an individual you then become the employer and responsible for filing details with HMRC, holiday pay, sick pay, health and safety amongst other things. Its around now you might be thinking that £11 an hour isn’t cheap any more?
Cleaning Products, The Hidden Costs
Most cleaning companies will include all the products used in their price, whereas individuals and most cleaning agencies provide the manpower and you provide the products. Its a massive hidden cost that most forget to factor in to their decision. Here at HomeMaid we buy in bulk from specialist suppliers and its vastly cheaper than buying from a supermarket. Still think £11 an hour is good value?
The Added Value
We at HomeMaid pride ourselves on going the extra mile both with the service but also the investment in technology; we routinely use HEPA-Flo filtered vacuums, a real boon for 25% of the population of allergy sufferers, but for those non-sufferers the knowledge that your home is hygienically cleaner. The comprehensive use of micro-fibre cloths helps reduce both the visible and invisible dirt (bacteria) and all of this, is part of the HomeMaid service.
The Price Per Hour
The hourly rate is only of interest when you compare the value and what you get for every pound spent. We’re not the cheapest but that was never the intention, there is always someone prepared to cut corners and cut the price. When you understand the hidden costs it makes hiring at £11 an hour not only quite expensive, but your are taking huge risks with your home and family. Failing to notify HMRC that you have employed someone is serious, whilst being uninsured in the event of an accident or dishonesty could be catastrophic for you.
We prefer the principals of quality, peace of mind for our clients and a loyal, happy band of customers. We are neither the cheapest, not the most expensive, but we are the most focused on customer satisfaction.
You can get a FREE HomeMaid Home Cleaning quote now!